
Clinic automation
WhatsApp appointment automation linked to the clinic EMR
A six-person customer service team at Heal Hub was confirming appointments and chasing follow-ups by hand, all day, every day. We connected the clinic's EMR to WhatsApp, so every booking now triggers its own confirmation and reminders automatically. The team got their week back for patients and new enquiries.
1,000+
manual follow-ups and confirmations removed every week












